Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@yeapop.com
If you would like to change your address, please let us know ASAP! Send us an email and let us know what you would like to change it to. Please note that any changes and cancellations to orders must be requested within 8 hours, since we ship out our pins as fast as possible.
If you would like to request an order cancellation, please send us an email. Please note that any changes and cancellations to orders must be requested within 8 hours, since we ship out our pins as fast as possible.
It depends on your bank provider, but refunds are processed through Shopify and may take 1-3 business days to appear.
All orders over $15 USD are automtically eligible for free expedited shipping.
We offer worldwide shipping! No matter where you are in the world, you won't ever be charged extra for shipping! Shipping times will vary, however.
Please consult the Shipping Guide to approximate your delivery time. https://yeapop.com/pages/shipping-policy Please note that these shipping estimates are much higher than they usually would be due to the ongoing pandemic. They are a rough estimate, and it's likely that they will arrive much sooner than the dates provided!
We cannot gurantee updated or accurate tracking information for all orders placed with Standard shipping. Please refer to our shipping guide here:https://yeapop.aftership.com/
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